Terms of Service
Effective date: June 30, 2026
Website: https://plenoa.app
Contact: [email protected]
These Terms of Service ("Terms") govern your access to and use of Plenoa, including our website, app, recipe tools, meal planning features, grocery list features, subscriptions and related services.
By using Plenoa, you agree to these Terms. If you do not agree, do not use Plenoa.
1. What Plenoa does
Plenoa helps users discover recipes, plan meals, estimate costs, review nutrition information, identify substitutions and create grocery lists based on ingredients, preferences, budget, time and other inputs.
Plenoa may include curated recipe data, structured ingredient data, AI-assisted features, third-party integrations (such as sign-in, payments, analytics and email) and subscription features. Ads or affiliate links are not currently part of Plenoa and may be added only in the future.
2. Eligibility
You must be at least 13 years old to use Plenoa. If a higher minimum age applies in your country, you must meet that age requirement. If you use Plenoa on behalf of another person or organization, you confirm that you have authority to accept these Terms on their behalf.
3. Accounts
Some features may require an account. You can create an account with email and password or sign in with Google. You agree to provide accurate information, keep your login details secure and notify us if you believe your account has been accessed without permission.
You are responsible for activity that happens through your account unless the activity was caused by Plenoa’s own security failure or by circumstances where applicable law says you are not responsible.
Some Plenoa features are available before you sign in (guest use). Guest kitchen, shopping list, Today and Cook Now data may be stored in your browser until you sign in. Weekly Plan and other account features may require sign-in. Guest and free accounts are subject to usage limits described in the product and pricing pages.
4. Recipe, nutrition, allergy and food safety disclaimer
Plenoa is a meal planning and recipe assistance product. It is not a medical, nutrition, dietetic, allergy or food safety service.
Recipes, substitutions, cost estimates, nutrition estimates, cooking instructions and AI-assisted outputs may be incomplete, inaccurate, outdated, unavailable or unsuitable for your needs.
You are responsible for:
- checking ingredients and labels
- avoiding allergens and foods that are unsafe for you
- confirming nutritional suitability with a qualified professional if needed
- following safe food handling, storage and cooking practices
- verifying cooking temperatures and doneness
- deciding whether a recipe, ingredient or substitution is appropriate
Health-related needs
If you have allergies, medical conditions, pregnancy-related needs, dietary restrictions or other health concerns, consult a qualified professional before relying on Plenoa.
5. AI-assisted features
Plenoa may use AI-assisted features to help generate, classify, validate, improve or explain recipe and meal planning results.
AI outputs may be wrong or unsuitable. You should review all outputs before relying on them. Do not use Plenoa as your only source for allergy, medical, food safety or nutrition decisions.
You agree not to submit unlawful, harmful, confidential or highly sensitive information into Plenoa planning inputs, feedback forms or support messages unless it is necessary and you understand the risks.
6. Budget and price estimates
Plenoa may show estimated recipe prices, per-serving costs, grocery costs or budget suggestions. These are estimates only.
Actual prices may vary by country, city, store, season, brand, package size, promotions, taxes, delivery fees, currency exchange rates and availability. Plenoa does not guarantee that a recipe or grocery list will match the exact price shown.
7. Subscriptions, trials and payments
Plenoa may offer free and paid plans. Paid plan prices and billing periods are shown on Pricing and during checkout. Paid subscriptions are processed by our payment provider, Creem.
Plenoa may offer a free Premium trial that does not require a payment method. Starting that trial does not authorize a payment charge. If you later start a paid subscription, you authorize Creem to charge the payment method you provide according to the plan terms shown at checkout.
Unless stated otherwise at checkout or required by law, paid subscriptions renew automatically until cancelled, you must cancel before the renewal date to avoid the next charge, access to paid features may continue until the end of the paid billing period and fees are non-refundable except where required by law or explicitly stated by Plenoa.
You can manage or cancel a paid Creem subscription from Account billing (customer portal) when a billing customer is linked. Please contact [email protected] for billing questions.
8. Acceptable use
You agree not to:
- use Plenoa for unlawful, harmful, abusive, fraudulent or deceptive activity
- interfere with or disrupt Plenoa’s systems, security or availability
- attempt to access accounts, data or systems without permission
- scrape, copy or harvest Plenoa content or data at scale without written permission
- reverse engineer except where allowed by law, bypass limits or misuse APIs
- upload malware, malicious code or harmful files
- submit content that infringes rights or violates law
- use Plenoa to generate or distribute dangerous instructions unrelated to ordinary cooking and meal planning
- misrepresent your identity or affiliation
9. User content and feedback
You may submit ingredients, planning inputs, preferences, feedback, support messages, screenshots, recipe notes, custom recipes and other content ("User Content"). You keep ownership of your User Content.
You give Plenoa a limited license to use, host, store, reproduce, modify, display and process User Content as needed to operate, provide, secure, improve and support Plenoa.
If you send feedback, suggestions, ideas or feature requests, you allow Plenoa to use them without restriction or compensation to you.
You are responsible for ensuring that your User Content does not violate law, rights or these Terms.
10. Plenoa content and intellectual property
Plenoa, including its brand, design, software, interfaces, recipe data, ingredient data, text, graphics and other content, is owned by Plenoa or its licensors and is protected by intellectual property and other laws.
You may use Plenoa only as permitted by these Terms. We do not grant you ownership of Plenoa or its content.
11. Third-party services and links
Plenoa may use or link to third-party services, including authentication providers (such as Google), payment processors (Creem), analytics providers, email providers, hosting providers, error monitoring, AI providers and external recipe or shopping links.
We are not responsible for third-party websites, services, content, policies, prices, availability or practices. Your use of third-party services may be governed by their own terms and policies.
Our Privacy Policy explains how we collect and share personal information: https://plenoa.app/privacy
12. Changes to Plenoa
We may add, change, suspend or remove features, content, plans, prices or availability at any time. We may also set usage limits for guest, free and premium use to protect the quality, cost and security of the service.
13. Termination
You may stop using Plenoa at any time. You can delete your account from Account settings, or request account deletion by contacting [email protected].
We may suspend or terminate access if we believe you violated these Terms, created risk, caused harm or used Plenoa unlawfully or abusively. Where appropriate, we may give notice or an opportunity to resolve the issue.
14. Disclaimers
Plenoa is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability and error-free operation.
Some jurisdictions do not allow certain disclaimers, so some of this section may not apply to you.
15. Limitation of liability
To the maximum extent permitted by law, Plenoa and its owners, employees, contractors, affiliates, partners and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunities.
To the maximum extent permitted by law, Plenoa’s total liability for any claim relating to the service will be limited to the greater of: (a) the amount you paid to Plenoa for the service in the three months before the claim; or (b) USD $50.
Some jurisdictions do not allow certain liability limits, so some of this section may not apply to you.
16. Indemnity
To the extent permitted by law, you agree to defend, indemnify and hold harmless Plenoa from claims, losses, liabilities, damages, costs and expenses arising from your User Content, misuse of Plenoa, violation of these Terms or violation of law or third-party rights.
17. Changes to these Terms
We may update these Terms from time to time. When we make changes, we will update the effective date above. If changes are material, we may provide additional notice where required.
Your continued use of Plenoa after updated Terms become effective means you accept the updated Terms.
18. Contact us
For questions about these Terms, contact [email protected].
